Kitchen Tune-Up Pledges: “No Tunie Left Behind”

ABERDEEN, S.D. – Kitchen Tune-Up is turning up franchisee support and client offerings to offset the impact of COVID-19.

To reduce the ramifications of the novel coronavirus on business operations and to decrease the spread of germs, Kitchen Tune-Up has implemented several new programs and protocols including new DIY options, virtual estimates and updated sanitation practices.

“We are in uncharted territory, but our team at the Home Office is making strategic decisions to ensure our franchise owners not only survive this pandemic, but emerge stronger,” said Heidi Morrissey, President of Kitchen Tune-Up. “The secret to our success is listening to the needs of our franchise owners, updating systems and processes based on those needs and maintaining constant communication and transparency with our franchise system.”

Despite coronavirus restrictions, Kitchen Tune-Up has continued to innovate. The company is now offering virtual project estimates in place of in-person meetings. Plus, Kitchen Tune-Up has introduced DIY services ranging from cabinet redooring to garage shelving and storage projects. Through virtual connectivity with people at home, Kitchen Tune-Up franchisees can provide their clients the necessary guidance on products, tools and directions to accomplish tasks on their own. DIY programs have served as a great engagement tool between Kitchen Tune-Up clients and franchise owners.

“Our new programs and protocols were created with the goal of keeping both our clients and the Kitchen Tune-Up family comfortable, safe and engaged during these difficult times,” added Morrissey. “It is imperative that we have all of our franchisees and their team members in mind and adjust our support and operations around their needs as the environment we live and work in changes for the time being. I am proud of how our home office team and franchise owners have come together to remain incredibly relevant in the communities we serve.”

As added precaution, franchisees are implementing extra sanitation practices – like wiping down surfaces before and after work is complete – to ensure the health and safety of their clients and team members. These additional practices apply to all employees and working on behalf of any Kitchen Tune-Up location. The Kitchen Tune-Up Home Office has sourced hand sanitizers and cleaning products that franchise locations are not able to find locally.

Finally, to ensure that during these unprecedented times there is “No Tunie Left Behind,” Kitchen Tune-Up is forgiving minimum royalty fees for any franchise owner (also known as a “Tunie”) affected by a mandated government shutdown.

Kitchen Tune-Up offers kitchen remodeling for residential and commercial customers. Services for both client bases include the company’s famous Tune-Up, a proprietary wood reconditioning process, as well as cabinet painting, redooring, cabinet refacing, and custom cabinets. While many kitchen remodeling services can take weeks, leaving kitchens inaccessible, Kitchen Tune-Up can finish its work in as little time as one to five days.

About Kitchen Tune-Up

Founded in 1988, Kitchen Tune-Up specializes in five ways to update kitchens and cabinetry. Services include its signature 1 Day Tune-Up, cabinet painting, cabinet refacing, cabinet redooring, and new cabinets. With more than 190 franchised territories nationwide, Kitchen Tune-Up has been named to Entrepreneur’s Franchise 500 list in 2020. Kitchen Tune-Up offers personalized service and incredible results that are structured around customer service Trustpoints to ensure a hassle-free experience from start to finish.

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