NORTH AUGUSTA, S.C. (June 1, 2016) – Dental Fix Rx—the fastest-growing, mobile dental equipment repair service franchise—is helping local dental professionals get back to serving customers more quickly when equipment breaks down.
Traditionally, when equipment malfunctions, a dental practices’ main option is to contact their area dealer whose large sales area prevents them from being able to respond quickly or deliver personalized service. Mark Hedman —who locally owns and operates Dental Fix Rx of Augusta-Aiken—plans to relieve this pain point felt by many dental professionals throughout Georgia and South Carolina.
This the first business owned by Hedman who sought out a new opportunity after working with the Department of Defense in IT communications. Looking to do something different and become his own boss, Hedman learned about the Dental Fix Rx opportunity and new it would be a perfect fit for the next step in his career.
“Dental Fix Rx really caters to a niche market and the dental community absolutely needs a concept like this,” said Hedman, who recently started his local Dental Fix Rx franchise. “Before Dental Fix Rx rolled into these communities, there wasn’t an option for equipment repair. Now, they can rely on my Dental Fix Rx business to respond to their service needs within one business day and fix broken equipment for far less than it would cost to replace.”
Prior to becoming a Dental Fix Rx franchisee, Hedman underwent an intensive eight-week training program with the Dental Fix Rx corporate team. With the technical skills necessary and a fully-equipped Mobile Service Center van, he delivers prompt repairs of chairs, sterilizers, handpieces, vacuum pumps and more, along with sales of new parts and devices – all at a competitive price. Prepared with the latest technology and diagnostic equipment, he is able to provide immediate services and repairs for any dental service scenario.
“Finding solutions to problems my customers face and being the owner-operator of my Dental Fix Rx has been a great experience,” added Hedman, noting his territory services up to 350 dentists. “Since repairs are completed on-site, I’m able to provide more affordable services than other repair options. This also allows me to develop a personal relationship with practices in my community.”
The Dental Fix Rx corporate team provides centralized technological and account management services to handle the majority of the back-end office support. This allows Hedman to primarily focus on serving local dental practices and offering first-class customer service. Dental Fix Rx clients also benefit from always working with the same experienced industry professionals, as well as no travel charges, free estimates and assessments, free emergency loaner service for compressor or vacuum pumps and personalized telephone support and account management.
ABOUT DENTAL FIX RX:
Founded in 2009, Dental Fix Rx is a fast-growing mobile dental equipment repair service franchise that is revolutionizing the dental service industry by delivering immediate, on-demand equipment service, hand-piece repairs and cost-effective consumable products through its network of highly-trained franchise professionals. With local franchise owners serving businesses within their market, Dental Fix Rx completes repairs on-site from mobile repair centers that are equipped to fix a wide range of equipment found in any practice – from compressors to chair upholstery. The company has sold more than 250 franchises that service 17,000-plus customers throughout North America.